Building customer loyalty with this “new age” customer is therefore a key challenge. At loyalytics we have a suite of end to end Digital analytics solutions that help businesses provide a seamless experience to customers across channels leading to deepened Loyalty and engagement.
The advent of ecommerce has drastically changed the dynamics of consumer focused businesses. While on one hand it has provided an additional Go to market channel but at the same time businesses are facing difficulties in transitioning over to this Omni channel environment. The modern customer is digitally empowered, and increasingly demanding, driving brand perception via social and online conversations.
Understand every customer’s browsing behavior and offer relevant and personalized product recommendations to improve loyalty
Architect a robust cloud based data infrastructure that is both scalable and secure leading to development of advanced analytics solutions
Gain actionable insights into competitors pricing and assortment strategies through our Digital crawling engine
Track and monitor key digital business metrics across multiple platforms through a suite of reporting and dash-boarding capabilities